FAQ’s

Valley View

Valley View

Shipping Costs:

Orders shipped via U.S. Postal Service and UPS depending on size and weight. Allow two weeks for custom printing and delivery from our studio in Luray, Virginia USA.Calendars, note cards (min 5), and coasters $5 each. Shrink wrapped prints $6, framed $20. Costs vary on original due to size and weight.

Secure Payment:
Prices are in U.S. Dollars. Secure payments with credit card or via PayPal. Prints may be returned (at purchaser’s expense) for a refund within 10 days of delivery in the original mailing container.

How are the prints made?
The prints are produced on printers made by Epson . I use archival inks recommended by the printer manufacturers to guarantee the highest-quality images. The archival ink means the prints are fade resistant and scratch resistant. They should last from 100 to 200 years depending on how they are displayed.

What type of paper do you use?
The prints are made on museum quality, archival papers from Arches. Print paper thickness is 250 grams depending on the print size ordered.

How are images shipped?

Print orders are shipped by USPS First Class mail or UPS depending on size. Because all images are custom printed, please allow up to 2 weeks for your order to be placed in the mail.

Our Guarantee

If you are not happy with the print you receive, let me know within 30 days for a refund. I want you to be happy with your purchase and will work with you to make sure you get the print you want.

All of  my images are printed on demand after each order and inspected for quality. I won’t ship anything we wouldn’t be proud to hang on our own wall.

The most efficient way to contact me concerning your order is with the contact form available on the web site. You may also call me at 540.743.3194.

If I am away from the phone, please  leave a message with your phone number or e-mail address and the details of your order. I will get back to you.

Christmas Order Deadline:

Orders for delivery in the United States are placed by December 5 will arrive in time for Christmas.